Reference

What You Agree To When You Use smdtoto

These terms set out the rules that apply when you open an account and use our lobby — from how your DANA, OVO, or GoPay wallet connects to your account, to how disputes are handled.

Account eligibility applies where local law permitsDANA, OVO, GoPay wallet rules includedIndonesia-region access subject to local lawTerms updated — check this page for changes
smdtoto What You Agree To When You Use smdtoto
HOW WE OPERATE

How smdtoto Handles Your Account Data

Your account security and data handling are covered by these terms alongside our privacy policy. We keep your registration details, wallet references, and transaction history for as long as your account is active and for a defined period after closure, in line with standard record-keeping practice. You can request a copy of your stored data or ask us to correct inaccurate details by contacting support with a verified account request.

Data Retention

We store your account details and wallet transaction records — including DANA, OVO, GoPay history — for the duration your account is active and for a set period after any closure.

Cookie Use

We use session cookies to keep you logged in and to remember your lobby preferences. No personal payment data is stored in cookies; wallet credentials stay inside your e-wallet app.

Account Security

Your account is protected by a login password plus OTP verification sent to your registered mobile number. Never share your OTP with anyone, including anyone claiming to be our support team.

Data Correction Requests

To update or correct stored information — such as a name change that now mismatches your OVO or GoPay wallet — submit a verified request through the in-account help form with supporting ID.

TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team is the right place to start. You can reach us through live chat in the lobby, by email, or through the in-account help form. For wallet-related disputes — including DANA, OVO, or GoPay transactions you believe were processed incorrectly — include your transaction reference number when you contact us so we can pull the record without delay.

Live Chat Open the chat widget inside your account dashboard. Have your account ID and wallet transaction reference ready for faster handling of any terms-related query.
Email Support Send your question or dispute to our support address. Include your registered email, wallet type (DANA, OVO, or GoPay), and the specific clause or transaction you are querying.
In-Account Help Form Log in, go to Account Settings, and submit a help ticket. This method creates a tracked case number so you can follow the status of your terms or wallet inquiry.

Common Questions About Our Terms

These are the questions we hear most often about how our terms apply day to day — from wallet rules to account access and what happens if these terms change.

No. Our terms require that the wallet you use belongs to you and matches your registered account name. Third-party wallet transfers are not accepted and will be returned or held for review.

We post the updated version on this page and add a notice to your account dashboard before the change takes effect. Continuing to use your account after that counts as acceptance of the new terms.

The same terms apply across Indonesia, but lobby access itself depends on whether online gaming is permitted under local law in your region. These terms do not override any local legal restriction.

Contact our support team via live chat or the in-account help form. Include your GoPay transaction reference and registered email so we can pull the record and respond with a tracked case number.

We keep your data for as long as your account is active and for a defined period after closure. You can request a copy or correction at any time by contacting support with a verified account request.

You can submit a deletion request through the in-account help form. We will confirm what can be removed and what must be kept under record-keeping obligations before processing your request.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.