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How smdtoto Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, use your DANA, OVO, or GoPay wallet, or browse the lobby — and what we do with it.

Account data protectionDANA, OVO, GoPay wallet handlingYour right to access or delete dataCookie and session controlsContact us to request changes

Explore the Lobby Read FAQ

What We Collect and Why We Use It

smdtoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account on smdtoto, we collect the information you submit — your name, contact details, and the payment method you choose to link, whether that is DANA, OVO, or GoPay. We also collect session data automatically: your device type, IP address, and in-lobby

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activity such as which game rooms you open or how long a session runs. We use this data to verify your identity, process deposits and withdrawals through your chosen e-wallet, and keep your account secure. We do not sell your personal data to third parties. Some
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data may be shared with payment processors — for example, when your OVO or GoPay transaction is routed for settlement — but only to the extent required to complete that transaction. We retain account records for as long as your account is active and for a
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further period required by applicable regulations where local law permits. Data relating to payment activity, including DANA transfers and GoPay confirmations, is retained to support transaction disputes. You may request a copy of the data we hold on your account at any time by contacting our
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support team. Availability of this service depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove data tied to your account — or if you have a question about how a specific payment record is stored — our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, or send a written request via email. We aim to respond to all privacy-related queries within a reasonable timeframe, and we will confirm receipt of your request so you know it is being handled.

Live Chat Open the chat widget inside your account dashboard to submit a privacy request or ask about your stored data, wallet records, or session history.

Email Request Send a written data request to our support email. Include your registered account details so we can locate and verify your record before processing.

Account Settings Some data preferences — such as marketing communication opt-outs — can be adjusted directly inside your account settings without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption across your account login flow and payment activity. When you confirm a GoPay or DANA transaction, that data moves over a secured connection. Cookies on smdtoto are used to keep your session active, remember your lobby position, and — with your consent — to personalise what you see when you return. You can adjust cookie preferences in your browser at any time. Players in Semarang and across Indonesia access the lobby through the same encrypted environment. We do not use your payment data for purposes beyond account operation and transaction processing.

Encrypted Connections All account login, payment confirmation and session data travels over an encrypted connection. This covers DANA, OVO and GoPay transaction flows from your device to our servers.

Cookie Controls We use session cookies to keep your lobby open and functional. You control non-essential cookies through your browser settings; removing them may affect how the account page loads.

Data Retention Policy We hold your account data while your account is active and for a further period as required by applicable rules. You may request deletion once your account is closed, subject to legal obligations.

Payment Data Separation Your OVO or GoPay wallet credentials are not stored on our servers. Payment processors handle credential verification; we receive only a transaction confirmation reference.

Common Questions About Your Privacy on smdtoto

These are the questions we hear most often about how we handle account data, payment records and your personal rights. If your question is not here, reach us through live chat or email and we will respond directly.

We collect your registration details, contact information, and the payment method you link — DANA, OVO or GoPay. We also log device type and session activity to keep your account secure.

We only share data with payment processors when it is needed to complete a transaction, such as routing a GoPay or OVO withdrawal. We do not sell your data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We will verify your identity and send you the data we hold in a readable format within a reasonable period.

Yes. Once your account is closed, you may request deletion of your personal data. Some records must be retained for a period required by applicable regulations where local law applies.

Session cookies keep your account and lobby working correctly. Non-essential cookies require your consent and can be turned off in your browser settings at any time without losing your account access.

No. Your wallet credentials are handled by the payment processor, not stored by us. We receive only a transaction confirmation reference once your DANA or OVO transfer is settled.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How smdtoto Handles Your Personal Information

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Common Questions About Your Privacy on smdtoto

01 What personal data does smdtoto collect when I open an account?

02 Does smdtoto share my data with third parties?

03 How can I request a copy of my account data?

04 Can I ask smdtoto to delete my personal information?

05 How does smdtoto handle cookies and do I have a choice?

06 Is my DANA or OVO wallet information stored on your servers?

Privacy Policy

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